Privacy Policy
Last updated: January 28, 2026
petter ("we", "our" or "company") respects the privacy of users of our mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose and protect your information when you use our Service.
2. Information We Collect
We collect the following information: • Account Information: Name, email, phone number, address • Payment Information: Bank/card data is processed via Stripe (we do not store card numbers) • Service Data: Appointments, clients, services, profile photos • Usage Information: Access logs, features used • Location Data: Optionally, for map features
3. How We Use Your Information
We use your information to: • Provide and improve the Service • Process payments and subscriptions • Send notifications and transactional emails • Customer support • Legal compliance and fraud prevention • Usage analysis (anonymized data)
4. Data Sharing with Third Parties
We share data with: • Stripe: Payment processing (payment data) • Supabase: Database hosting • Email Services: Resend (notifications) • Google Maps: Location features • Legal authorities: If required by law
5. Data Security
We implement security measures including: • SSL/TLS encryption • Secure authentication via tokens • Encrypted passwords (bcrypt) • GDPR compliance
6. Data Retention
Data retention: • Account data: While subscription is active • Payment data: As required by law (minimum 10 years) • Data after cancellation: Deleted after 30 days (backup for 90 days)
7. User Rights
You have the right to: • Access your data • Correct inaccurate data • Request deletion ("right to be forgotten") • Data portability • Withdraw consent To exercise rights, contact: privacy@petter.pt
8. Cookies
We use cookies for: • Authentication • User preferences • Usage analytics You can disable cookies in your browser, but some services may not work.
9. Contact
For privacy questions, contact: Email: privacy@petter.pt Website: petter.pt